Property maintenance, simplified.
Relay turns tenant maintenance requests into organized, prioritized work and keeps everything moving from intake to resolution.
Welcome back, Manager.
Open Requests
18
across 5 properties
New Requests
6
awaiting triage
In Progress
9
assigned to vendors
Emergency
2
needs attention
Request Volume
30 days142requests
↓ 12% vs previous 30 days
Recent Requests
View allKitchen sink leaking
Oakview · Unit 101
AC not cooling
Riverside · Unit 203
Outlet not working
Oakview · Unit 305
Door lock broken
Maple Ct · Unit 402
5
Properties
12
Vendors
2.4d
Avg. resolution
Trusted by teams managing 40,000+ units
One platform
Relay replaces the spreadsheets, group texts, and voicemail tag with a single system that captures every request and drives it to done.
Every request is categorized, prioritized, and matched to the right vendor the moment it lands — no manual sorting, no dropped tickets.
“Water leaking under kitchen sink”
Category
Plumbing
Priority
High
Vendor
Matched
Requests from every channel land in one place your whole team can see.
Kitchen sink leaking
Oakview · Unit 101
AC not cooling
Riverside · Unit 203
Door lock broken
Maple Ct · Unit 402
Dispatch jobs, track status, and pay vendors without leaving the platform.
Oakview · Unit 101
Plumbing · High priority
Atlas Plumbing
Arrival · 10:30 AM
Tenants get notified at every step, cutting the "any update?" calls to zero.
Request received
9:14 AM
Vendor assigned
9:18 AM
Visit scheduled
10:02 AM
See response times, costs, and vendor performance across every property.
142
Requests
How it works
A tenant reports an issue by text, email, or the resident portal. Relay captures the details, photos, and unit automatically.
Water under kitchen sink
Oakview · Unit 101
Relay classifies urgency, assigns the right vendor, and schedules the work — while keeping your team fully in the loop.
Plumbing
Vendor matched
Tenants, vendors, and managers see live status through resolution. Nothing slips, nothing gets forgotten.
Why teams switch
“Relay cut our maintenance response time in half in the first month. Our tenants finally feel heard, and my team stopped drowning in follow-up calls.”
“The AI triage is scary good. Emergencies get flagged instantly and the right vendor is on it before I even open my laptop.”
“We manage 6,000 units across three states. Relay is the first tool that actually scaled with us instead of slowing us down.”
Pricing
14-day free trial on every plan. No credit card required. Cancel anytime.
For independent managers getting organized.
For growing teams and multi-property portfolios.
For large operators with advanced needs.
Trusted by property managers
Your data is encrypted and always protected.
AI helps you triage and route requests instantly.
Tenants get updates and outcomes they can trust.
From one property to thousands.
FAQ
Clear answers about setup, workflows, tenant access, and the free trial.
Most teams are live in under a day. Import your properties and units, invite your team, and Relay starts triaging requests immediately — no lengthy onboarding or implementation fees.
Join the property teams resolving requests faster and keeping tenants happier with Relay.
